How can we help?

Contact support

Email support@contentplanner.store. The normal response target is within 3 business days.

Support is provided in English. Do not send a full card number, password, government ID, or other sensitive information unless support has confirmed a secure and necessary way to provide it.

Quantity and checkout holds

You can buy 1–10 units in one order at USD $12 per unit. The purchase page updates the order total when you change the quantity. Each paid unit includes one Content Planner license and one unique bonus link.

Browsing the website does not reserve stock. Opening checkout holds your selected units for up to 10 minutes. Complete payment before the hold expires. If checkout expires, return to the purchase page and select from the quantity still available.

Your delivery email has not arrived

1. Allow up to 30 minutes after Whop confirms payment.
2. Check spam, junk, promotions, and filtered folders.
3. Search for the subject “Your Content Planner is ready”.
4. Email support from the address used at checkout and include the Whop order or payment reference and the quantity purchased.

A valid download link can be reissued after the order is verified. The original secure Content Planner link normally remains active for 30 days. A multi-unit delivery email should contain one unique bonus link for each paid unit; tell support if the number of links does not match your purchased quantity.

Download or Notion setup help

Download and unzip the package on a desktop computer. Start with the included HTML or PDF guide, sign in to your own Notion account in the desktop app or web browser, and import the UTF-8 CSV files in the documented order. The Markdown files provide copyable reference pages and prompts for Content Planner.

Content Planner is a Notion-ready import kit, not a one-click duplicate link. Initial import, property checks, relations, and view setup require the documented desktop or web configuration. The Notion mobile app is better suited to using the system after setup than to performing the initial import.

If a file appears corrupted, include the filename, device, app version, and exact error message in your support email. Do not attach the surprise bonus link to a public post or shared support forum.

Notion account and product relationship

A Notion account is required for the intended setup. Content Planner is an independent product and is not affiliated with, sponsored by, or endorsed by Notion. Notion and its related marks belong to their respective owner, and Notion's own terms and availability apply when you use its service.

Surprise bonus help

Every paid unit in an eligible order receives one unique bonus link. Multi-unit orders receive all of their bonus links in the delivery email. A link may open a third-party service and may require an eligible account and acceptance of that provider's terms. Send support the order reference, purchased quantity, affected link, and the error you see. Never publish a private link.

New batch availability can take time to secure and no restock date is guaranteed. The live count on the purchase page is the authoritative public availability indicator.

Refunds and payment questions

Read the Refund and Cancellation Policy before sending a request. Include the checkout email, order reference, purchased quantity, number of affected units, and a short description of the issue.

Contact Whop at support@whop.com for an unrecognized charge, duplicate payment, or payment-processing error. Contact the Seller for product, delivery, bonus, or refund decisions.

Privacy and accessibility

Privacy requests can be sent to privacy@contentplanner.store. For an accessibility barrier, use the support email and describe the task you could not complete. Reasonable assistance or an accessible alternative will be offered where possible.

Complaints

If your concern was not resolved, reply to the existing support thread with the word “Complaint”, your order reference, the outcome you are seeking, and why the earlier response did not resolve the issue. This does not limit access to a consumer authority, data protection authority, court, card issuer, or another process available under law.